Business Optimist • Technology Realist • Old School Values
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Sales Support Analyst, SMB

Responsible for optimizing lead routing and building pipeline from Dell.com by creating operational reports using complex business logic through SQL and Excel. Assisted senior sales reps to efficiently prioritize opportunity pipeline by analyzing purchase / configuration trends (from Dell.com) and historical customer patterns. Unlocked net new leads resulting in ~$3.3M in revenue for the Business Alliance Division in first 6 months.

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